Owning or working in a car dealership isn’t easy. Most customers walk in with a fair amount of skepticism and distrust towards you and your business practices. On top of that, you face the every day challenges that any kind of business would have to deal with (a bad economy, unhappy clients, a mix-up on… Read more »
4 Ways to Deliver Great Customer Service in Real Estate
June 25th, 2019 | Posted by VaspianNothing’s more important in real estate than customer service. Buying or selling a home is a big life decision, and people often want a real estate agent they trust to guide them through the process. As an agent, then, you need to take steps that will earn you the trust and loyalty of your clients,… Read more »
How Busy Receptionists Are Hurting Your Business (And How to Fix It)
June 18th, 2019 | Posted by VaspianAs your business grows, so does the number of phone calls you receive. Most businesses rely on a receptionist to handle all of their incoming calls, but there’s only so much they can do. Sometimes, so many calls are coming in and a receptionist is forced to keep the caller on hold for a lengthy… Read more »
The Importance of Communication in the Workplace
June 10th, 2019 | Posted by VaspianEffective and efficient communication can make or break a company’s productivity and workflow. In recent years, however, despite the advent of emailing, social media, and texting, workplace communication has been suffering. This is mainly because businesses don’t have the proper infrastructure or methods to support easy and efficient communication between employees, clients, and managers. Strengthen… Read more »
4 Signs Your Business is Stuck in the Past
May 30th, 2019 | Posted by VaspianA successful business is one that keeps up with the times. However, with technology advancing at a lightning-fast pace, you may wake up one day and notice that your business is woefully out of date. Realizing this too late can put your business in jeopardy, so keep an eye out for these tell-tale signs that… Read more »
The Top 3 Things that Drive Away Your Customers
May 23rd, 2019 | Posted by VaspianFor any business, half the battle is attracting new customers; the other half is keeping them. You might think the first half is the hardest part, but not so much. While customers are patient with the odd mistake, constantly making those mistakes will cause your customers to get fed up and eventually leave. And once… Read more »
4 Tips for Making Your Small Business More Efficient
May 16th, 2019 | Posted by VaspianA successful business is an efficient business, and this is especially the case for small businesses. With less resources and manpower than, say, a corporation, small business owners need to make sure every person, thing, and action count. But that’s easier said than done. So if you’re struggling to keep up the pace, here are… Read more »
How Technology is Changing the Hospitality Industry
May 8th, 2019 | Posted by VaspianNew technology has changed every aspect of our businesses, and the hospitality industry is no exception. All about customer service, hotels are increasingly relying on new phone and communication features to help them meet their guests’ needs. Web-based portals The long lines at the reception desk are over. Now-a-days, hotels offer web-based portals for guests… Read more »
The Benefits of Telecommuting
May 1st, 2019 | Posted by VaspianIn recent years, the number of employees working from home has skyrocketed, growing by 140% since 2005. This is partly thanks to technological advancements like smartphones and the internet which have made telecommuting easier. But it’s also thanks to people realizing the tangible benefits telecommuting can bring to their business. Here’s how: Working from home… Read more »
Why Phones Are Still Important for Your Business
April 25th, 2019 | Posted by VaspianThe internet has changed everything. Not too long ago, people would have to call each other for every little thing, but now, instead of turning to our phones, we turn to our computers. Email has taken over as the predominant form of business communication—some businesses even text their customers—but that doesn’t mean the telephone is… Read more »