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The coronavirus has forced many Americans to become remote workers. While remote work has a variety of benefits, there are some drawbacks. Namely, workers will feel less engaged with their company and their team. They don’t have the breakroom to chat and bond with their coworkers, making them feel isolated, unappreciated, and unmotivated to do… Read more »
If you’re like most Americans, you have likely been spending these past few months in quarantine working from home. While many states are starting to ease restrictions, most businesses are not in a hurry to bring their employees back to the office. This means, most of us will be working from home the remainder of… Read more »
Ever since the coronavirus was declared a world-wide pandemic, more and more businesses have made their employees work from home. While telecommuting can certainly have its benefits, it can be difficult to start for the first time. Whether your kids are distracting you or you’re having a hard time getting off that couch, here are… Read more »
Many people who work in a call center have to learn on the job. After all, no one goes to school for “call centering,” and so what they didn’t learn from professors they now have to learn from you. Certain tools such as call recording, call monitoring, and speech analytics can help you and your… Read more »
If you’re a call center, you likely be fielding hundreds of calls in a single day. Customers will be calling in with all sorts of problems and expecting the person on the other end of the phone to help. It’s why many call centers use call routing to control which incoming calls go to which… Read more »
When we go to the doctor’s office, we expect to be treated with the utmost care. This applies both medically and professionally. We see our doctor in order to be treated, but a doctor won’t be able to effectively treat their patients if their medical office isn’t running properly. A medical office is the first… Read more »
Besides the obvious mistakes like pricing issues or poor-quality products, there are other blunders that could be affecting your company’s success and customer loyalty. In these cases, it mainly has to do with customer service. How well you conduct your business with your customers will largely determine how loyal they remain to your company. In… Read more »
“Bureaucracy” is not a word that inspires many good feelings. Just the sound of it conjures images of long lines at the DMV and documents farther than the eye can see. As much as we need it, the idea of dealing with our government bureaucracy is something few look forward to. Inefficiency abounds, and people,… Read more »
Our pets are a part of our family, and when we take them to the vet, we expect them to be treated with the utmost care. Veterinarians try their best to do this, but sometimes there are obstacles in the way—namely an inefficient office. A veterinarian can work as hard as they can, but if… Read more »
The sign of a healthy business is having multiple locations. However, with more locations comes more problems—namely, trying to keep all of your locations and employees on the same page. Multi-location retail stores are fraught with miscommunication, causing even more problems than you started out with. The best way to fix this is to improve… Read more »
Vaspian LLC
266 Oak St.
Buffalo, NY 14203
Toll Free: 1-855-VASPIAN (827-7426)
support@vaspian.com | sales@vaspian.com
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