As of 5:37 PM (EST) services have been restored and remain fully operational at this time.
For real time and up to date status, please visit https://status.bandwidth.com/.
As with any external attack, such as an DDoS / RansomWare attack, we remain on high alert and are actively monitoring our network. We have spoken to senior management within Bandwidth.com and they are doing everything they can to secure their network. Bandwidth is working with DDoS protection experts, Arbor Networks, and we are hopeful that those efforts and measures put into place will prevent any additional DDoS attacks from being successful.
Thank you for your continued patience as we work through an extremely tough day. Should you need to get in touch with us, please feel free to reach out to us at:
Primary Support Phone: 716.961.2120
Secondary Support Phone: 716.306.2573