AI Finds What Your Calls Have Been Hiding

Every call your team takes contains commitments, complaints, and opportunities. Most of it disappears the moment someone hangs up. We built infrastructure to change that.

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TCPA Compliant

Because $500-$1,500 violations add up faster than you think.

HIPAA Available

For medical practices where patient data is actually protected.

Actual Support

Actual humans answer. It's a 9 second support wait. We measured it. Not making it up.

2500+ Businesses

Texting customers while you're leaving voicemails nobody returns.

What's Broken & How We Fix It.

You've been recording calls for years. Important things happened on those calls. You'll never find them without listening to each one manually. That's not a storage problem — it's an analysis problem.

The Recording Problem

You record thousands of calls. Important things happen on them. You'll never find the ones that matter without listening manually.

Hidden Compliance

An agent skips a required disclosure. Yikes. You find out when the fine arrives, not when it happens.

Training Game

Some agents convert better. Some get complaints. You can't identify why without reviewing every call yourself.

Customer Insight Void

Customers tell you what they think on calls. Without analysis, that information vanishes the moment they hang up.

What You Get

AI that runs on your actual recorded calls. Not a third-party service, not a bolt-on. Built into the same platform your team already uses for calls, texts, and faxes.

Speech Transcription

Every call transcribed automatically with agent and customer audio separated. The full conversation indexed and searchable from day one.

Sentiment Analysis

Detect customer emotions throughout calls — frustration, satisfaction, confusion, urgency. Know how a call went without listening to a single recording.

Keyword & Phrase Catalog

Find any word or phrase across all your call transcripts in seconds. Every competitor mention, every payment commitment, every complaint.

Agent Scorecards

Performance metrics based on actual calls, not manager intuition. Coaching conversations stop being guesswork and start being specific.

Customer Scorecards

Understand customer experience across multiple interactions. Spot at-risk accounts before they even leave.

Compliance Monitoring

Required disclosures, consent language, FDCPA triggers — flagged automatically as they happen, not after the fact.

Sylvia AI Assistant

Embedded in the One Portal dashboard. Ask Sylvia to pull a report or troubleshoot an extension in plain English. No ticket required.

Predictive Dialer

AI timing analysis learns when your contacts are most likely to pick up. Skips busy signals and voicemails automatically.

BlueMesh Echo

Real-time transcription and text-to-speech included with every seat. Audio processed on our own infrastructure.

  • The AI Is Already Running

  • AI-first since 2016. Live today, not on a roadmap.

Vaspian has been building AI into business phone systems since 2016, nearly a decade before “AI-first telecom” became a marketing buzzword.
Contact Sales

All Communications In One Place.

The actual Vaspian One interface your team uses. Dashboard shows message volume, response times, and conversation analytics. No surprises. This is what you're getting.

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Ready To Stop Leaving Intelligence On The Table?

Most businesses realize within the first week what they've been missing. Usually within the first day. Occasionally within the first hour when they find a compliance gap they didn't know existed.

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Common Questions

Find quick answers to the most common questions about our AI solutions.

If you’re already on Vaspian, AI features are built in. Speech analytics, transcription, and sentiment run on the same infrastructure as your calls. No separate integration required.

No. All AI processing runs on Vaspian’s own GPU servers. Your audio is never sent to OpenAI, Google, or any external provider. Your conversations stay yours.

Most businesses are running speech analytics within 24 hours of signing up. There’s no development work on your end. We handle configuration. You start seeing transcripts.

Yes — and it was partly built for that. TrueCollect is purpose-built for debt collection with FDCPA tracking, Mini Miranda verification, stereo recording, and real-time misconduct alerts. Four dedicated dashboards included.

Speech Analytics transcribes and analyzes call content — what was said, sentiment, keywords, compliance language. Call Analytics covers call data — volume, duration, hold times, missed calls, agent performance metrics. Both are available. Many customers run both.

Yes. Calls are stored for up to a year in the cloud. Once speech analytics is running, new calls are indexed automatically. Historical calls can be processed on request — contact sales for details.

No. AI features run through the Vaspian One platform — accessible via the web portal, softphone, or Chrome extension. No new hardware required.