The Perception of Network Capabilities: Core Network Reliability
As a cloud-based phone system service provider, network reliability is a critical element that is constantly being reviewed, tested and improved. Still, the tru ...
Benefits of Hosted Phone Systems (The Ones That Actually Matter)
Reexamining how your business works sounds about as appealing as a root canal, and most people avoid it for similar reasons—it\'s uncomfortable and nobody want ...
Ensure Productivity Regardless of Where You’re Working From
When you own a growing business, work can take you almost anywhere and regardless of where you are stationed, the ability to stay in communication with employee ...
Don’t Miss a Single Word: The Benefits of Call Recording
Regardless of the size of your business, providing quality customer service is of the utmost importance. And if your company spends a decent amount of time on t ...
Four Ways Telecommuting Helps Both Employers and Employees
In recent years, more and more companies have experimented with the idea of telecommuting; allowing employees to work from the comfort of home full time or part ...
Better Data, Better Calls – Using Speech Analytics
Receiving and analyzing accurate data is key for any successful business. Unfortunately, collecting data can become difficult and unreliable when your business ...
Ensure All Employees Are Trained to Use Your VoIP Phone System
Available with a wide range of features that many employees are not used to using, a VoIP phone system may seem overwhelming at first, but it is actually very s ...
A Brief History of Everything VoIP
Maybe you’re too young to have ever willed the clock’s hands to hit 9 p.m. so you could make your long-distance call without fretting over the cost of the conve ...
Don’t Miss Calls Just Because You’re Away from Your Desk
If you are always on the go – meeting with clients, attending conferences and working on projects with coworkers – it is easy to miss phone calls. And whether y ...
Three Reasons Having a VoIP Phone System Remains Important
According to a PEW Research Center survey, adults cited the landline telephone as the second easiest technology to give up (social media being the first). And w ...
Four Benefits of VoIP for Your Small Business
One of the biggest misconceptions about VoIP phone systems is that they are most helpful for big businesses, but there are plenty of VoIP assets that small busi ...
What is VoIP?
For business owners looking into their phone service options, VoIP is a word heard frequently. A service that has been around for longer than you make think, Vo ...