Read What Your Customers Are Actually Saying Daily

We built speech analytics because watching companies record thousands of calls and never actually analyze them seemed like a spectacular waste of data.

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99.99% Uptime

Two-node HA cluster with automatic failover. Not a joking matter.

Flexible Contracts

Month-to-month. Because locking you in for years doesn't inspire great service.

Real Support

Actual humans answer. It's a 9 second support wait. We measured it. Not making it up.

2500+ Businesses

Using our phones to take calls right now instead of filing support tickets.

What's Broken & How We Fix It.

Stop recording calls you'll never listen to. Stop guessing what customers actually said. Get speech analytics that makes recordings searchable instead of just archived.

Recording Problem

You record thousands of calls. Important things happen. You'll never find them.

Compliance Blind Spot

Agent skips required disclosure. You find out when the fine arrives, not when it happens.

Training Guessing Game

Some agents convert better. Some get complaints. You can't identify why without reviewing every call.

Customer Insight Void

Customers tell you exactly what they want on calls. You just don't know what they said.

What You Get

Speech analytics from your actual recorded calls. Not surveys that customers ignore, your real conversations with automatic transcription and analysis.

AI Transcription

Every call transcribed. Agent audio separated from customer audio. All the things.

Custom Sentiment Analysis

Detect customer emotions throughout calls. Frustration, satisfaction, confusion, urgency.

Keyword & Phrase Catalog

Find any word or phrase across all transcripts in seconds. One, two, three, all done.

Agent Scorecards

Performance metrics based on actual calls, not manager intuition whatsoever.

Customer Scorecards

Understand customer experience across multiple interactions. See sentiment trends for individual customers over time.

Message Templates

One-click replies to common questions. Type it once, use it forever. It comes in handy.

Delivery Confirmations

See when messages are delivered and read. Sounds pretty creepy and it kind of is.

Keyword Auto-Responses

"HOURS" gets your hours. "LOCATION" gets your address. Automatic. It's like magic.

TCPA Compliance

Send and receive texts from your business number instead of playing phone tag.
  • The AI Is Already Running

  • AI-first since 2016. Live today, not on a roadmap.

Vaspian has been building AI into business phone systems since 2016, nearly a decade before “AI-first telecom” became a marketing buzzword.
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All Communications In One Place.

The actual Vaspian One interface your team uses. Dashboard shows message volume, response times, and conversation analytics. No surprises. This is what you're getting.

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Our Pricing Plan

Flat per-seat monthly pricing. Month-to-month. No contracts.

  • Custom Quote
  • per month
  • Automatic transcription with speaker separation
  • Customizable sentiment analysis
  • Searchable keyword/phrase catalogue
  • Agent and customer scorecards
  • Real-time QA and compliance monitoring
  • Up to one year cloud storage
  • Runs on Vaspian GPU servers
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Why It Actually Works

Texting isn't a replacement for phone calls. It's a replacement for voicemails that never get returned and emails that sit unread for three days.

Open Rate Reality

98% of text messages get opened. We repeat 98%.

Response Time

Average response time to a text: 90 seconds.

Customer Preference

Your customers already text everyone else in their life.

Efficiency Equation

One text conversation replaces 4-6 rounds of phone tag.

Ready To Stop Leaving Voicemails Nobody Returns?

Most businesses figure out texting works better than voicemails within the first week. Usually within the first day. Occasionally within the first hour when they text a customer and get a response in 90 seconds instead of playing phone tag for three days.
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Common Questions

Find quick answers to the most common questions about our courses and platform.

Yes, with limits based on your tier. Campaign messaging for promotions, announcements, updates. Opt-out handling is automatic because sending messages to people who don’t want them is both legally problematic and strategically stupid.

Messages queue until business hours, or set up auto-responses: “We’re closed. We’ll respond when we open at 9am.” Customers get immediate acknowledgment instead of wondering if their text vanished into the void.

Most businesses are texting within 24 hours of signing up. We enable texting on your existing number. Show your team how to use it. You start sending texts.

No. Your existing business number. Customers call OR text it.

Yes with consent. We track consent, handle opt-outs, enforce TCPA compliance.

Yes. Team inbox. Everyone sees conversations. Pass between people.

Auto-reply: “We’re closed, we’ll respond at 9am” or queue until business hours.