Yes, Faxing Still Exists And We Are HIPAA Compliant

We built TrueFax because watching healthcare, legal, and government offices fight with fax machines seemed fixable. It's 2026 and yes, people still fax.

Find The Right Setup
Talk To A Human
lucid-origin_Photorealistic_small_business_office_in_Buffalo_New_York_creative_but_grounded_w-1__3__650

99.99% Uptime

Two-node HA cluster with automatic failover. Not a joking matter.

Flexible Contracts

Month-to-month. Because locking you in for years doesn't inspire great service.

Real Support

Actual humans answer. It's a 9 second support wait. We measured it. Not making it up.

2500+ Businesses

Using our phones to take calls right now instead of filing support tickets.

What's Broken & How We Fix It.

Stop walking to the fax machine to check if documents actually sent. Stop dealing with paper jams during critical deadlines. Get virtual faxing that works like email instead of 1987 technology.

Machine Reliability

Fax machine jams when sending important documents. Toner runs out mid-transmission.

Dreaded Busy Signal

Recipient's fax line is busy. Your fax fails. You don't know until you check transmission report.

HIPAA Nightmare

Faxed medical records sit in shared tray where anyone walking by can read them.

Unknown Confirmation

Did the fax actually send? Was it received? Is transmission report accurate?

What You Get

Virtual faxing from your existing phone number. Not a separate fax number that confuses recipients, your actual business line sending and receiving faxes without the machine.

Email To Fax

Send faxes directly from email. Attach document, enter number, send.

Web Portal Faxing

Upload documents through browser. Send faxes from any device with internet.

App Integration Faxing

Fax directly from EMR, practice management software, or CRM. Super convenient.

Receive Email Faxes

Faxes arrive in inbox immediately. Open PDF to read. Forward to colleagues. Save to patient records.

Receive Web Portal Faxes

Portal displays all received faxes with timestamps and sender information. Mark as read/unread.

HIPAA Compliant Transmission

Encrypted transmission and storage. BAA available for medical practices. Audit logs track who accessed what.

Unlimited Faxing

Send and receive unlimited faxes. No per-page charges or monthly caps.No watching page counts.

Automatic Retry

Busy signal? System retries automatically until fax goes through or maximum attempts reached.

Transmission Confirmations

Actual proof fax was sent and received with timestamp, page count, and duration.
  • The AI Is Already Running

  • AI-first since 2016. Live today, not on a roadmap.

Vaspian has been building AI into business phone systems since 2016, nearly a decade before “AI-first telecom” became a marketing buzzword.
Learn more

All Communications In One Place.

The actual Vaspian One interface your team uses. Dashboard shows message volume, response times, and conversation analytics. No surprises. This is what you're getting.

Screenshot 2026-04-22 161025
Screenshot 2026-04-22 161112 (1)
Screenshot 2026-04-22 160905

Why It Actually Works

Virtual faxing isn't complicated. Convert documents to fax format, transmit over phone lines (now VoIP), deliver digitally instead of printing. The value is eliminating machines while maintaining compatibility with everyone still using them.

No Machine Failures

Paper jams, toner costs, and mechanical failures eliminated entirely.

Real Confirmations

Real delivery confirmations instead of transmission reports that lie.

HIPAA Standards

Faxes delivered to authorized email/portal instead of shared machine.

Modern Faxing

Send from email or web portal like other digital communication.

Ready To Stop Fighting Fax Machines?

Most businesses figure out our pricing is actually transparent within the first conversation. Usually within the first five minutes. Occasionally within the first minute when we quote a price and don't immediately add "but there are some additional fees."
Talk To A Human

Common Questions

Find quick answers to the most common questions about our courses and platform.

Yes. Your existing fax number ports to virtual faxing system. Senders continue faxing to same number they’ve always used. Recipients receive faxes from your established number. Transition is invisible to everyone except you.

Faxes deliver to email as PDF attachments and/or web portal depending on configuration. Email delivery works like receiving any other email. Portal delivery works like accessing any web application. No physical paper unless you choose to print received PDFs.

Yes. Encrypted transmission, encrypted storage, access controls, audit logs, and available Business Associate Agreement meet HIPAA requirements for electronic transmission of protected health information. More compliant than physical fax machines with shared trays.

System retries automatically. Most configurations retry 3-5 times over 30-60 minutes. If all attempts fail, you receive failure notification and can retry manually or call recipient. Eliminates manual retry burden while still eventually reaching busy recipients.

Yes. Configure multiple email addresses for fax-to-email. Create multiple portal user accounts with different access levels. Route incoming faxes to different destinations based on sender or DID. Supports team collaboration without sharing credentials.

Yes with consent. We track consent, handle opt-outs, enforce TCPA compliance.

No. From recipient perspective, fax arrives like any other fax. Their caller ID shows your fax number. Received document looks identical to machine-sent fax. Virtual faxing is implementation detail they never see.

Nearly identical to traditional faxing. Transmission time depends on page count and resolution, typically 15-30 seconds per page. Received faxes deliver to email/portal within 1-2 minutes of transmission completion. Faster than walking to machine to check tray.