23 callers asked about the same delayed order batch.
Built for consent, messaging and outreach requirements.
Built to protect sensitive patient communications.
Real people answer when your team needs help.
Used by businesses that rely on customer conversations.
We don't just use AI. We use it responsibly.
Private by design, built for the industries where a leaked transcript is a compliance event, not a shrug.
Private by design
BlueMesh runs on Vaspian's own AI infrastructure. Your data is never sent to anyone.
PII redacted first
Sensitive details are stripped before a single word is analyzed.
Data stays put
Recordings and transcripts never leave the Vaspian + NetStratum private cloud.
Built for compliance
Designed for HIPAA, FDCPA, and TCPA pressured industries from day one.
How It Works
Call Received
A customer calls in. Just a normal conversation, nothing for your team to change
AI Transcription
BlueMesh transcribes every word with high accuracy, on Vaspian's own AI infrastructure, not a third party's
Data Extraction
Structured data is pulled out: who called, why, location, service type, and next action
Insights & Action
Summaries, compliance flags, and follow-ups surface in your dashboard, automatically
Your conversations never leave the building
Vaspian keeps your call data, transcripts, analysis and AI workflows inside the private infrastructure designed to support sensitive operations.
Four Ways to Put Your Calls to Work
Start with recording. Grow into conversational intelligence. Go all the way to private, custom AI. Pick the tier that fits, and step up whenever you're ready.
Call Recording
- Full coverage call recording
- AI transcription and summarization on demand
- Search by date, time or number
Call Recording Plus
- Unlimited real-time call transcription & AI summaries
- Webhooks for real-time call events, summaries, transcriptions & keywords
- 3-year archival data storage
Conversational Intelligence
- Live dashboards: sentiment, call volume, duration & AI-analyzed calls
- AI summaries, extracted action items & call-journey tracking
- Ask your data in plain language: just type the question
- Full developer API to connect your own tools
- Secure by design: tenant isolation, role-based access & PII redaction
- Industry-specific dashboards & playbooks, customizable by customer
BlueMesh Custom
- The private, multi-tenant AI studio behind our platform
- Design, deploy & manage custom AI agents and workflows
- Complete data ownership, human-in-the-loop control
- For regulated, high-stakes operations
Built Where Getting It Wrong Is Expensive
Vaspian's AI is live and working today.
These are the four industries where conversations carry the most risk, and the most value.
Live
Logistics
Every wrong address and missed pickup, traceable back to the call that caused it.
Live
Healthcare
HIPAA-aware intake and appointment outcomes, without listening to every call.
Live
IT Support
What your users are really calling about, beyond what the ticket captures.
Live
Collections
FDCPA-ready compliance and coaching on every call, not a 1% sample.
Does your business have a roadmap for AI automation?
Most don’t. There’s a responsible way to get there, and it doesn’t start with a chatbot.
Your AI Journey: We Handle the Hard Part
You don't need a data-science team.
We take you from "we record our calls" to "our AI works for us," one clear step at a time.
We Learn Your Business
We map how you actually work: your services, your language, your day-to-day, so the AI fits you, not the other way around.
Discovery & onboardingYour Calls, Working for You
- See what's happening: sentiment, volume & trends at a glance
- Instant summaries & action items from every call
- Just ask: get answers about your calls in plain language
- Private & compliant by default
AI That Gets Smarter on Its Own
Your calls quietly teach the AI what matters most, surfacing patterns and opportunities you didn't know to look for. That's what unlocks the next stage of your journey.
Continuous learningWe've turned off more third-party voice agents than we've ever turned on.
The Things People Actually Ask
Find quick answers to the most common questions about our AI solutions.
Does AI work with our existing phone system?
If you’re already on Vaspian, AI features are built in. Speech analytics, transcription, and sentiment run on the same infrastructure as your calls. No separate integration required.
Is our call audio sent to a third party?
No. All AI processing runs on Vaspian’s own GPU servers. Your audio is never sent to OpenAI, Google, or any external provider. Your conversations stay yours.
How long does setup take?
Most businesses are running speech analytics within 24 hours of signing up. There’s no development work on your end. We handle configuration. You start seeing transcripts.
Does it work for collections compliance?
Yes — and it was partly built for that. TrueCollect is purpose-built for debt collection with FDCPA tracking, Mini Miranda verification, stereo recording, and real-time misconduct alerts. Four dedicated dashboards included.
What's the difference between Speech Analytics and Call Analytics?
Speech Analytics transcribes and analyzes call content — what was said, sentiment, keywords, compliance language. Call Analytics covers call data — volume, duration, hold times, missed calls, agent performance metrics. Both are available. Many customers run both.
Can we search across old calls?
Yes. Calls are stored for up to a year in the cloud. Once speech analytics is running, new calls are indexed automatically. Historical calls can be processed on request — contact sales for details.
Do we need new hardware?
No. AI features run through the Vaspian One platform — accessible via the web portal, softphone, or Chrome extension. No new hardware required.