The Outbound Dialer Your Agents Won't Quietly Despise
We built outbound call center solutions because watching sales teams manually dial phones and listen to busy signals seemed like a spectacular waste of human time.
99.99% Uptime
Two-node HA cluster with automatic failover. Not a joking matter.
Two-node HA cluster with automatic failover. Not a joking matter.
Flexible Contracts
Month-to-month. Because locking you in for years doesn't inspire great service.
Real Support
Actual humans answer. It's a 9 second support wait. We measured it. Not making it up.
2500+ Businesses
Using our phones to take calls right now instead of filing support tickets.
What's Broken & How We Fix It.
Stop paying agents to listen to dial tones. Stop wasting time on busy signals and disconnected numbers. Get outbound infrastructure that dials hundreds of numbers so agents can talk to the ones who answer.
Manual Dialing Problem
Agent dials number, waits for connection, gets voicemail, hangs up, dials again. Repeat 100 times.
Time Guessing Game
Call at 9am, no answer. Call at 2pm, no answer. Call at random times hoping someone picks up. No answer.
Disconnected Number
Agent calls disconnected number. Wrong number. Calls numbers on do-not-call lists. Tries again thinking first number was wrong.
Context Switching
Customer information lives in CRM. Call lists live in spreadsheets. Notes live somewhere else.
What You Get
Predictive Dialer
AI-powered dialing eliminates busy signals, voicemails, and no-answers automatically.
Call Pacing
System adjusts dial rate to match agent availability. Never overwhelms team.
AI-Powered Call Times
Analyzes historical data to predict when contacts actually answer.
Answering Machine Detection
Detects voicemail automatically, leaves pre-recorded message or skips entirely.
Integrated CRM
Customer data displays automatically as calls connect to the system.
DNC Scrubbing
System cross-references contact numbers against DNC registries automatically.
DCID (Dynamic Caller ID)
Rotates outbound caller IDs to prevent spam labeling. Shows local numbers to improve answer rates.
Campaign Management
Organize call lists by campaign, product, region, or any criteria. Assign agents to campaigns.
Real-Time Dashboards
Live metrics for dial rates, connect rates, talk time, and conversions. Adjust strategy based on live data.
- The AI Is Already Running
AI-first since 2016. Live today, not on a roadmap.
All Communications In One Place.
The actual Vaspian One interface your team uses. Dashboard shows message volume, response times, and conversation analytics. No surprises. This is what you're getting.
Our Pricing Plan
Flat per-seat monthly pricing. Month-to-month. No contracts.
- Custom Quote
- per month
- Real-time reporting and dashboards
- Skip busy signals & voicemails
- Predicitive analytics for best call times
- Integrated CRM
- AI-powered dialing
Why It Actually Works
Agents Talk, Not Dial
Automated dialing increases talk time from 20% to 80% of shift.
Automatic Compliance
DNC scrubbing and DCID management prevent violations before they happen.
Number Rep Is Healthy
DCID rotation prevents spam labeling that kills answer rates.
Timing Is Smarter
AI learns when each contact answers and schedules accordingly.
AI learns when each contact answers and schedules accordingly.
Ready To Stop Paying People To Listen To Dial Tones?
Most businesses figure out predictive dialing increases talk time within the first week. Usually within the first day. Occasionally within the first hour when agents realize they're having actual conversations instead of listening to busy signals.
Common Questions
Find quick answers to the most common questions about our courses and platform.
How many calls can one agent handle with predictive dialing?
Typically 3-5x more conversations than manual dialing. Manual dialing averages 15-20 conversations per 8-hour shift. Predictive dialing averages 60-100 conversations same shift. Exact numbers depend on contact quality and answer rates.
Does this work for low-volume outbound calling?
Not really. Predictive dialing optimizes for high volume (hundreds of calls daily). If you’re making 20 calls per day, manual dialing or click-to-dial from CRM works better. Predictive dialing pays off when volume justifies automation.
What happens if the system connects a call but no agent is available?
Depends on configuration. Options: play brief message and transfer to next available agent (most common), hang up and retry later, send to voicemail. Properly configured systems minimize “dropped calls” by pacing dials to agent availability.
How does answering machine detection work?
AMD analyzes audio patterns in first 2 seconds of connection. Live person speaks with pauses and variation. Answering machines play continuous audio without pauses. System detects difference and routes accordingly. Accuracy around 95% with clear audio.
Can we use our existing caller ID or do we need new numbers?
You can use existing numbers, but single outbound number gets spam-labeled quickly with high volume. DCID works best with pool of 5-20 numbers that rotate. We can provision new numbers or you can port existing numbers into managed pool.
Is this legal for all types of calling?
Depends on what you’re calling about. Predictive dialing is legal for debt collection, sales to existing customers, B2B calling, and certain other purposes. TCPA restricts some types of automated calling. Check regulations for your specific use case.
How quickly can agents start making calls?
Training takes a few hours. Agent logs in, system starts dialing, calls connect automatically. CRM integration shows customer data. Most agents productive within first day. Learning curve is gentle compared to manual dialing complexity.