Yes with consent. We track consent, handle opt-outs, enforce TCPA compliance.
This is where you go to fix them quickly. If you’d rather talk to someone, we’re here.
Learn the basics of using your Vaspian phone system and the variety of features it offers.
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Learn how to log in and out of your phone in this tutorial.
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Learn how to set up and use the Bria Softphone app in this tutorial.
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Vaspian has launched a variety of new features for our customers this year. Learn how to use them here.
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This webinar shows you how to use your phone's queuing features in the my.vaspian.com portal.
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This webinar explores how to use mobile twinning, hot desking, and softphone features to improve office performance and take your office phone with you on the go.
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This webinar teaches you how to use your phone system's call reports and leaderboards to improve employee performance and enhance customer satisfaction.
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Phone Manuals
Voicemail Guides
Phone Function Shortcuts
Administrator Manuals
Find quick answers to the most common questions about our courses and platform.
Yes, with limits based on your tier. Campaign messaging for promotions, announcements, updates. Opt-out handling is automatic because sending messages to people who don’t want them is both legally problematic and strategically stupid.
Messages queue until business hours, or set up auto-responses: “We’re closed. We’ll respond when we open at 9am.” Customers get immediate acknowledgment instead of wondering if their text vanished into the void.
Most businesses are texting within 24 hours of signing up. We enable texting on your existing number. Show your team how to use it. You start sending texts.
No. Your existing business number. Customers call OR text it.
Yes with consent. We track consent, handle opt-outs, enforce TCPA compliance.
Yes. Team inbox. Everyone sees conversations. Pass between people.
Auto-reply: “We’re closed, we’ll respond at 9am” or queue until business hours.