Effective communication is important in every situation, but especially in a business setting. Here are some tips to help you successfully begin and conduct a business conversation.
Get to the point
At the prospect of entering into a conversation, people likely want to know how the conversation is going to affect them: what is it about, how long will it take and is there something they will have to do as a result? In order to keep the person you’re speaking with reassured and engaged, try to address these issues upfront so they can know what to expect.
Ask questions
Asking questions enables you to show the speaker that you’re listening and it can also be an opportunity to confirm your understanding of what they’re saying. It’s also important not to be shy about asking for clarification when you’re unsure of something. Having a firm understanding of what the person is trying to communicate will prevent problems from occurring in the future.
Be aware of nonverbal cues
When speaking in person, body language can be just as important as what you’re actually saying. From tone of voice to posture, there are many factors beyond just words that shape an interaction. Try to be aware of your facial expressions and stance. The more you can project friendliness and openness, the more the other person will mirror those qualities as well.
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