Communication Trends Taking Over the Hospitality Industry in 2018

New Technology Being Utilized in a Buffalo NY Hotel

The hospitality industry is ever-changing and with today’s advancements in technology, it’s more important than ever to stay informed on what fads are taking reign. Read on for this year’s communication technology trends in hospitality.

Web-managed check-ins and check-outs

More and more guests prefer the convenience of self-service to alleviate wait times and complete simple tasks themselves. Sensing this, hotels are utilizing technology that allows for remote check-ins/check-outs.

Wake-up Calls

Wake up calls are also getting an upgrade with the option for hotels to use automated systems that can make the calls for them. Utilizing technology to complete a wake-up call can free up hotel staff, allowing them time for other tasks, and ultimately enhancing guest experiences.

Automated Door Keys

Today, hotels are eliminating the annoyance of having to carry around room cards. Now, hotels are beginning to put the data on the guest’s cell phone which can then be used to unlock their room door.

High Speed WiFi

The hospitality industry is well-aware that guests check-in with a multitude of portable devices such as cell phones, tablets, laptops, etc. With so many people on their WiFi network, it’s vital that hotels provide high-speed, unlimited bandwidth in order to handle the volume of devices. Many hotels are making this a priority to maintain guest satisfaction.

At Vaspian, we offer a communications solution that is reliable, flexible and affordable, built to match the demands and trends of the hospitality industry. Call us at 855-827-7426 today to learn more about optimizing your hotel and hospitality phone service and equipment.

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