Most people don't think about their phone system unless something goes wrong, which is exactly how it should be. Infrastructure that requires constant attention isn't infrastructure—it's a hobby you didn't ask for. But understanding how business phone sys ...
Most businesses don’t upgrade their phone system because something “breaks.” They upgrade because small problems quietly turn into expensive ones. A phone system doesn’t fail all at once. It degrades slowly. Calls drop more often. Routing gets messy. Supp ...
Late payments from customers are not only inconvenient, but they can also cause a major cash flow problem that can affect your business. If not handled correctly, this cash flow problem can turn into a payroll problem or even stop you from paying your bil ...
Reexamining how your business works sounds about as appealing as a root canal, and most people avoid it for similar reasons—it's uncomfortable and nobody wants to discover problems. But without occasionally questioning whether you're doing things efficien ...
You wouldn’t purchase the first book you see in the bookstore or the first car you find in the lot. So don’t settle for the first SMS provider you find on Google (unless you found us, in which case hi, so glad you’re here. We’ve got a great texting platfo ...
Rocco Termini is an accomplished businessman in Western New York, operating a wide variety of businesses throughout the area, including restaurants, hotels, rental units, offices, design studios and more. Termini has been a friend of Vaspian for many year ...
It’s no secret that (well-executed) small talk is a necessity in the world of business. Love it or hate it, that little polite conversation is here to stay. Perfect for building connections with partners and clientele, small talk can take your relationshi ...
Conducting business over the phone can be an art of its own. Sure, anyone can pick up the phone and call a customer, but it is not as easy to master as one may think. Because there are no facial cues, using the phone in business requires a certain tact an ...
One of the great things about VoIP phones is that they can adapt to your needs. Whether you travel across the country or stay right at your desk, your VoIP phone system will be able to keep up with whatever you throw at it. As such, there are a variety of ...
Conference calling with a VoIP phone system has become one of the most widely used forms of communication in recent years. It’s an easy way to host meetings, training courses, and other events when you, your employees, and your clients are spread across t ...
