We spent nearly a million dollars so the answer could be “nowhere.” Somewhere in your office, in the last twelve months, somebody turned on an AI feature. A transcription add-on. Smart summaries. A note-taker that quietly joins the call and emails eve ...
Most people don't think about their phone system unless something goes wrong, which is exactly how it should be. Infrastructure that requires constant attention isn't infrastructure—it's a hobby you didn't ask for. But understanding how business phone ...
Reexamining how your business works sounds about as appealing as a root canal. Most people avoid it for the same reason. It is uncomfortable, and nobody wants to discover that a familiar process stopped making sense three years ago. The phone system i ...
Your phone system is one of the main ways customers reach your business. It is also how employees transfer questions, return calls, work from different locations, and keep ordinary conversations moving. When the system fits, nobody talks about it much. W ...
Most businesses don’t upgrade their phone system because something “breaks.” They upgrade because small problems quietly turn into expensive ones.A phone system doesn’t fail all at once. It degrades slowly. Calls drop more often. Routing gets messy. Suppo ...
Late payments from customers are not only inconvenient, but they can also cause a major cash flow problem that can affect your business. If not handled correctly, this cash flow problem can turn into a payroll problem or even stop you from paying your bil ...
You wouldn’t purchase the first book you see in the bookstore or the first car you find in the lot. So don’t settle for the first SMS provider you find on Google (unless you found us, in which case hi, so glad you’re here. We’ve got a great texting platfo ...
Rocco Termini is an accomplished businessman in Western New York, operating a wide variety of businesses throughout the area, including restaurants, hotels, rental units, offices, design studios and more. Termini has been a friend of Vaspian for many year ...
It’s no secret that (well-executed) small talk is a necessity in the world of business. Love it or hate it, that little polite conversation is here to stay.Perfect for building connections with partners and clientele, small talk can take your relationship ...
One of the great things about VoIP phones is that they can adapt to your needs. Whether you travel across the country or stay right at your desk, your VoIP phone system will be able to keep up with whatever you throw at it. As such, there are a variety of ...
