As any startup owner knows, the first few months after launching a business can be extremely tough. You’re just starting to get comfortable with your staff, your new office, and likely a new market. This all takes time and experience to build. By tackling ...
There are many times you have probably logged into your work email in the morning, and while reading your messages, thought, Wow, that person must be in a bad mood today! This is a common occurrence for employees who use email regularly during the day. T ...
Conducting business over the phone can be an art of its own. Sure, anyone can pick up the phone and call a customer, but it is not as easy to master as one may think. Because there are no facial cues, using the phone in business requires a certain tact an ...
Every business owner looks for ways that can save them money. After all, reducing costs and improving your revenue is one of the basics of good business management. It’s why many businesses are switching to VoIP, as cloud-based Voice over Internet Protoc ...
As more and more Millennials are entering the workforce, there is something that they must all confront at one point or another: phone calls. Millennials despise phone calls, with 81% admitting to some anxiety when picking up the phone. We can hardly bla ...
Conference calling with a VoIP phone system has become one of the most widely used forms of communication in recent years. It’s an easy way to host meetings, training courses, and other events when you, your employees, and your clients are spread across ...
When we go to the doctor’s office, we expect to be treated with the utmost care. This applies both medically and professionally. We see our doctor in order to be treated, but a doctor won’t be able to effectively treat their patients if their medical off ...
One of the great things about VoIP phones is that they can adapt to your needs. Whether you travel across the country or stay right at your desk, your VoIP phone system will be able to keep up with whatever you throw at it. As such, there are a variety of ...
Besides the obvious mistakes like pricing issues or poor-quality products, there are other blunders that could be affecting your company’s success and customer loyalty. In these cases, it mainly has to do with customer service. How well you conduct your b ...
When people dial a number, they often expect a human voice to answer them in return. Unfortunately, due to the massive influx of calls that businesses often get, this can’t always be achieved. That’s where an auto attendant comes in. An automated recordi ...
