Maybe you’re too young to have ever willed the clock’s hands to hit 9 p.m. so you could make your long-distance call without fretting over the cost of the conversation. But just 20 years ago, it was a different world, and nights and weekends were the time ...
Available with a wide range of features that many employees are not used to using, a VoIP phone system may seem overwhelming at first, but it is actually very simple to learn. Training your employees on how your new phone system works will do plenty of go ...
Regardless of the size of your business, providing quality customer service is of the utmost importance. And if your company spends a decent amount of time on the phone, one of the best ways to improve your customer service is by utilizing a call recordin ...
Reexamining how your business works sounds about as appealing as a root canal, and most people avoid it for similar reasons—it\'s uncomfortable and nobody wants to discover problems. But without occasionally questioning whether you\'re doing things ef ...
As a cloud-based phone system service provider, network reliability is a critical element that is constantly being reviewed, tested and improved. Still, the truth is that both data and voice traffic ultimately go onto other carrier networks and we, the se ...
