There are few – if any – things more important to a call center than the phone system in use, and when it comes to choosing a phone system the three most important features to consider are clarity, reliability and functionality. With clear calls, a syste ...
For business owners looking into their phone service options, VoIP is a word heard frequently. A service that has been around for longer than you make think, VoIP continues to grow in popularity thanks to the flexibility it provides and the unique array o ...
One of the biggest misconceptions about VoIP phone systems is that they are most helpful for big businesses, but there are plenty of VoIP assets that small business owners can take advantage of too. From multi-location integration to call reporting, there ...
According to a PEW Research Center survey, adults cited the landline telephone as the second easiest technology to give up (social media being the first). And while this may have you thinking that voice communication is becoming less important, this isn’t ...
Maybe you’re too young to have ever willed the clock’s hands to hit 9 p.m. so you could make your long-distance call without fretting over the cost of the conversation. But just 20 years ago, it was a different world, and nights and weekends were the time ...
Available with a wide range of features that many employees are not used to using, a VoIP phone system may seem overwhelming at first, but it is actually very simple to learn. Training your employees on how your new phone system works will do plenty of go ...
