How to Improve Hotel Guest Satisfaction with VoIP Features
When it comes to the hospitality industry, nothing is more important than guest satisfaction. A pleasant stay will result in return visits and positive word-of-mouth marketing. In such a competitive field, it is the little things that can make the biggest impact, which is why a VoIP phone system can really stand out in your […]
How Live Monitoring Can Benefit Your Call Center
Whenever you hire new employees at your call center, you as a manager will have to take time out of your day to coach them and get them up to speed on what has to be done. After all, not everyone comes into a call center knowing exactly how to do the job. One of […]
6 Ways VoIP Can Save Your Business Money
Every business owner looks for ways that can save them money. After all, reducing costs and improving your revenue is one of the basics of good business management. It’s why many businesses are switching to VoIP, as cloud-based Voice over Internet Protocol can drastically reduce what your business spends on communication. Here’s how: Cheaper hardware […]
A Step-by-Step Guide for Switching to a VoIP Phone System
So, you’ve decided to make the switch to VoIP. Congratulations! You’re one of the many businesses that are switching from traditional landlines to Voice over Internet Protocol (VoIP) each year. Even more of those people will be using cloud-based VoIP over on-premise phones—15% more, in fact, from past years. However, while VoIP can bring many […]
How VoIP Can Help Your Business During the Holidays
While Andy Williams may have dubbed it the “most wonderful time of the year,” in reality, the holidays are more like the most stressful time of the year. We’re not just talking about the craziness of buying presents, hosting parties, and throwing lavish dinners; we’re also talking about the stress you’ll endure just trying to […]
Hardphones vs. Softphones: What’s the Difference?
One of the great things about VoIP phones is that they can adapt to your needs. Whether you travel across the country or stay right at your desk, your VoIP phone system will be able to keep up with whatever you throw at it. As such, there are a variety of VoIP phones out on […]
4 Ways a VoIP Phone System Can Improve Your Customer Service
If the customer’s happy, everyone’s happy. This is the case for virtually all businesses. A happy customer will not only stick to doing business with you, but they’ll also recommend your business to friends and colleagues, growing your customer base. However, guaranteeing happy customers can be easier said than done. Some have high demands, others […]
Vaspian Myth-Busters on VoIP Phone Systems
Switching phone providers sounds expensive, unnecessary, full of headaches to install, and impossible to manage. Here, we will break through common misconceptions about the TOP FOUR myths that keep you from the best decision you could ever make for your business. VoIP is EXPENSIVE In fact, only 17% of all businesses still operate on landline […]
The Advantages of a VoIP Phone System for Your Business
Voice over Internet Protocol calls utilize your Internet access rather than the conventional or analog phone system. Rather than dialing up, a VoIP system goes online and makes your phone system easily accessible on any device without boundaries. Having VoIP technology holds a number of key advantages for your business. A VoIP phone system will […]
How To Use Your Vaspian Phone
With a Vaspian phone, you have a full service, end-to-end cloud-based communications system, capable of managing every aspect of your office’s communications, both internally and externally. But how exactly do you use it? Here is a simple guide to get you started. Make a call Making a call is very easy and straightforward with a […]
