I’m Working From Home And Want A Productive SpaceEven five years ago, the idea of working from home was a notion relegated to only the most daring–or reckless–souls in the workforce. You had to start your own business, possibly freelancing or consulting a ...
If you have ever been a customer calling to discuss an issue with a company, you likely understand the frustration of not being able to speak to someone on the phone about it.The point is not to make the subject sound more important than it is. The point ...
Many companies have mixed feelings on whether or not they want to record their phone calls. Some companies want to be able to look back and find calls whenever they need them and other companies don’t see it as a priority. However, there are plenty of ben ...
How Cloud-Based Phone Systems Fit in Your Business is easy to overcomplicate. Most businesses do not need a bigger explanation first. They need a clearer look at what is working, what is getting in the way, and what should happen next.The point is not to ...
Many companies, especially in recent years have considered doing away with office phones. Many businesses have been thinking about using mobile phones, and mobile phones alone, to communicate with coworkers, clients, and customers. Although many people no ...
What’s your business’ brand identity?For many, it might not be a very simple question. Brand identity is a culmination of many factors, and for some companies, it can take a little while before they have identified and feel comfortable with their brand.A ...
There are few – if any – things more important to a call center than the phone system in use, and when it comes to choosing a phone system the three most important features to consider are clarity, reliability and functionality.With clear calls, a system ...
For business owners looking into their phone service options, VoIP is a word heard frequently. A service that has been around for longer than you make think, VoIP continues to grow in popularity thanks to the flexibility it provides and the unique array o ...
One of the biggest misconceptions about VoIP phone systems is that they are most helpful for big businesses, but there are plenty of VoIP assets that small business owners can take advantage of too. From multi-location integration to call reporting, there ...
Maybe you’re too young to have ever willed the clock’s hands to hit 9 p.m. so you could make your long-distance call without fretting over the cost of the conversation. But just 20 years ago, it was a different world, and nights and weekends were the time ...
