You read that right. A softphone provided by Vaspian costs only $1 per month—a remarkably small price for something that can absolutely transform your business. But what exactly is a softphone? And how can it transform your business? Here we’ll break down what exactly a softphone is, the features it provides, and how it can help your business succeed in the modern age.
What is a softphone?
It may have the word “phone” in it, but a softphone is actually not a phone at all. In fact, it’s the complete opposite—it actually lets you communicate without the use of a physical telephone. Simply put, a softphone is a computer program (it can also come in the form of a mobile app) that allows you to make phone calls with any device as long as it has a speaker and a mic. It makes calls over the internet, and it essentially functions as a normal desk phone would.
What can a softphone do?
A softphone can function exactly like a normal desk phone. But what exactly does it do? Here’s a quick rundown of the features that a softphone provided by Vaspian has:
- Place, receive, and forward calls
- Reroute calls
- Mask the caller ID as a business phone
- 10-way calling
- Call logs
- Ability to manage contacts
- Call waiting
- Do not disturb settings
- And more!
Who uses a softphone?
Anyone in the business world can and should use a softphone, but there are specific industries and people who will benefit the most from one. Specifically, people who telecommute or travel often for their jobs are great benefactors of softphones. This is because they’re often away from their desk, so they need a way to make and receive their calls while they’re on the road. Real estate agents, lawyers, car dealers, and doctors are also ones who are often away from their desk and need a way to be contacted no matter the time or day.
How can it help my business?
There are several reasons why a softphone can help your particular business. Here are just some of the major reasons why you should be getting softphones for your business:
Stay connected at all times
We know we keep saying this, but it’s true. Staying connected to your business while you’re on the go is crucial to making sure everything runs smoothly. And if your business has telecommuters, it’s even more important to ensure that they stay in the loop and can be contacted whenever the need arises.
Enhance collaboration and efficiency
Collaboration and efficiency are two things that are vital to any business. By keeping your workforce connected to one another, no matter where they are, they can easily communicate their ideas or concerns with one another.
In a business, employees come and go, and when they decide to leave, you want to make sure that all of your business contacts don’t go with them. With a softphone powered by Vaspian, business owners can remove an ex-employee’s access to their business softphone logins, ensuring that a business keeps all of the call recordings, call logs, business contacts, and more with them.
Communications hardware and maintenance costs a lot of money, and your company is probably spending a fortune for the upkeep. A softphone, however, doesn’t need all of that hardware that an ordinary phone system does. In fact, it can replace a desk phone entirely, so not only is there more space in a cubicle, it’s also saving money by eliminating the maintenance costs that a normal desk phone requires, as well as the potential of purchasing more phones later. Why? Because thanks to a softphone’s scalability, adding new extensions doesn’t require purchasing new phones, and it takes just minutes to do.
Now that you know everything you need to know about softphone technology, it’s time to bring that technology to your business. At Vaspian, our softphone technology can keep you connected anywhere and at any time. So if you’re interested in softphone technology, or if you still have more questions about how it works, feel free to give us a call at 1-855-827-7426 today!