As 2019 draws to a close, business owners are setting their sights onto 2020. One of the biggest business trends that is expected for the coming year is remote working. Already, nearly two-thirds of American companies have remote workers, and in 2020, exp ...
There are very few people out there who genuinely enjoy cold calling. Most find it awkward, others absolutely anxiety-inducing. Millennials especially despise making phone calls, often preferring to email or text the people they need to contact. Yet, whil ...
Since the COVID-19 Pandemic touched down in the U.S., many Americans have been working remotely. For some, this has become a permanent situation. While there are many benefits to remote work, some workers may get sick of their own four walls. Thankfully, ...
Careers in the customer service industry can be trying at times; representatives are consistently fielding phone calls from confused and often frustrated customers. However, if you have employees who enjoy coming to work every day due to the positive envi ...
In the world of marketing, collaboration is key. Sometimes you’re a small marketing team working within a large organization, having to work with multiple departments and agencies in order to best spread your message. Other times you’re a marketing agency ...
With the increasing prevalence of smartphones, we are becoming an increasingly mobile society. This is impacting businesses, where mobile workers will make up nearly 75% of the US workforce by 2020 . Your business needs to keep up, but by using ‘Bring You ...
In recent years, the number of employees working from home has skyrocketed, growing by 140% since 2005 . This is partly thanks to technological advancements like smartphones and the internet which have made telecommuting easier. But it’s also thanks to pe ...
A successful business is an efficient business, and this is especially the case for small businesses . With less resources and manpower than, say, a corporation, small business owners need to make sure every person, thing, and action count. But that’s eas ...
For any business, half the battle is attracting new customers; the other half is keeping them. You might think the first half is the hardest part, but not so much. While customers are patient with the odd mistake, constantly making those mistakes will cau ...
Effective and efficient communication can make or break a company’s productivity and workflow. In recent years, however, despite the advent of emailing, social media, and texting, workplace communication has been suffering. This is mainly because business ...
