Your employees are critical to your company’s success. Their teamwork, their dedication and their creativity make all the difference. That’s why it’s absolutely vital to recognize your employees. Acknowledging employees contributes to a positive office cu ...
When you’re at the helm of a small business that’s growing rapidly, it can be overwhelming to plan for the future. Maintaining your company’s brand as growth is happening can seem difficult. Here are some tips from Vaspian on how to handle the rapid devel ...
More and more companies are starting to interview potential employees through phone interviews. Phone interviews allow companies to narrow down applicants, allowing them to do schedule minimal in-person interviews, saving them time and effort. While they ...
Every touchpoint you have with a customer is a unique opportunity to make it meaningful, and phone calls are no different. Upselling is one such way to make this conversation pay off far beyond the time of the call. This skill should be developed and ref ...
Effective and efficient communication can make or break any company’s productivity and workflow. Communication almost seems like a common sense skill to have, but it doesn’t come easy for some. Without the right tools and technology in place, matters are ...
It is no secret that text is not always the most ideal communication form, especially for businesses. In today’s evolving society, new ways of communicating with other people are popping up each day. In result, more and more individuals are trending to pr ...
Many businesses have begun hosting webinars which is essentially a presentation that is done over the Internet, allowing people from all over the world to tune in. In order to help our customers make the most of their phone system features and learn how t ...
In recent years, communication is often referred to as a “lost art.” Between e-mailing, social media, and texting, many forms of “communication” don’t require us to speak to one another. However, effective communication can better your business. Although ...
If part of your business is operating a call center, you probably find it challenging to engage the employees that work within it. Working in a call center can be tolling; you’re constantly talking on the phone, dealing with all kinds of customers, and si ...
The IT world is constantly changing, so it’s no wonder why IT managers are being pulled in many different directions, making decisions on which technologies and resources to prioritize and invest in even more challenging. Security, technology, analytics a ...
