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All posts by : Greg Schreiber

business comm

How to Engage in Successful Business Communication

May 19, 2026
by Greg Schreiber Workplace Advice

Effective communication is important in every situation, but especially in a business setting. Here are some tips to help you successfully begin and conduct a business conversation.The point is not to make the subject sound more important than it is. The ...

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listening to customers

How to Listen to Your Customers

May 19, 2026
by Greg Schreiber Workplace Advice

As we all know, the main goal of any business is to make money, however, in order to make revenue, business leaders must listen to their customers and understand their needs instead of focusing too much on service or the product they provide.The point is ...

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phone operator

History Behind Telephone Operators

May 19, 2026
by Greg Schreiber Workplace Advice

Did you know that in 1878 a woman named Emma Nutt made history and all she did was pick up the phone? She didn’t just connect calls and answer customers’ questions, she helped bring in a new era of telecommunications and create a new job field for women b ...

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52600232 S1

Telecommuting Can Increase Employee Retention

May 19, 2026
by Greg Schreiber Workplace Advice

Making sure your employees are happy is a vital component to your company’s overall success. High turnover rates can not only harm your reputation, but they can also put more stress on employees working to keep up with production and meet deadlines on tim ...

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Work1

5 Tips for Staying Focused at Work

May 19, 2026
by Greg Schreiber Workplace Advice

Staying focused at work can be difficult. Even if we love what we do, we all find ourselves occasionally wishing we had spent the morning in bed. Getting distracted at work is normal but we can work on making those distractions less frequent. As technolog ...

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Headset2

Advantages Of Using A Headset

May 19, 2026
by Greg Schreiber Workplace Advice

There are many advantages to adding a headset to your phone.For starters, if you are looking to walk and talk at the same time, there are many options. Corded headsets are available to allow you walk up to 300 feet away from your desk while still maintain ...

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callcenter

Call Centers Matter to Customers

May 19, 2026
by Greg Schreiber Phone SystemsWorkplace Advice

If you have ever been a customer calling to discuss an issue with a company, you likely understand the frustration of not being able to speak to someone on the phone about it.The point is not to make the subject sound more important than it is. The point ...

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ConferenceCall

Importance of Conference Calling

May 19, 2026
by Greg Schreiber Workplace Advice

Importance of Conference Calling is easy to overcomplicate. Most businesses do not need a bigger explanation first. They need a clearer look at what is working, what is getting in the way, and what should happen next.The point is not to make the subject s ...

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DialPhone

How Cloud-Based Phone Systems Fit in Your Business

May 19, 2026
by Greg Schreiber Phone SystemsWorkplace Advice

How Cloud-Based Phone Systems Fit in Your Business is easy to overcomplicate. Most businesses do not need a bigger explanation first. They need a clearer look at what is working, what is getting in the way, and what should happen next.The point is not to ...

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BusinessManPhon

Telephone Communication Still Relevant

May 19, 2026
by Greg Schreiber Workplace Advice

When you get into the office each morning, you probably walk into a ton of emails, but only a few missed phone calls. The large majority of businesses communicate frequently through e-mail with both coworkers and customers. Some businesses have even begun ...

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