Most businesses don’t upgrade their phone system because something “breaks.” They upgrade because small problems quietly turn into expensive ones. A phone system doesn’t fail all at once. It degrades slowly. Calls drop more often. Routing gets messy. ...
You’re stuck on-hold with a customer service rep, and on comes that music. Usually it’s a smooth jazz track or some light rock. Whatever it is, you know that the on-hold music’s time is limited, because at any moment, the customer service rep will return, ...
The VoIP phone industry has exploded in recent years, and it doesn’t look like it’s going to stop any time soon. More and more people are discovering the benefits a VoIP phone system can bring to their work week. In fact, the number of cloud-based VoIP ph ...
Working remotely can be a great opportunity for a lot of people. It allows them to cut down on the amount of time they spend commuting and reduces the stress they feel when they have to head into the office every day. But unfortunately, remote workers can ...
Since the early 1900s, companies have used phone technology to reach out to potential customers. Steel and financial services companies in the early days of the last century used the brand-new telephone device to find new customers and maintain existing o ...
As a business owner, you spend a lot of time thinking of ways to attract new customers. But did you know that you could be driving some customers away because of the phone system you are using? There are many companies that utilize Interactive Voice Respo ...
With a Vaspian phone, you have a full service, end-to-end cloud-based communications system, capable of managing every aspect of your office’s communications, both internally and externally. But how exactly do you use it? Here is a simple guide to get yo ...
