You’re stuck on-hold with a customer service rep, and on comes that music. Usually it’s a smooth jazz track or some light rock. Whatever it is, you know that the on-hold music’s time is limited, because at any moment, the customer service rep will return, interrupting the song. So you sit, and wait. But did… Read more »
Posts Categorized: Vaspian Phones
VoIP Industry Insights [Infographic]
September 30th, 2019 | Posted by VaspianThe VoIP phone industry has exploded in recent years, and it doesn’t look like it’s going to stop any time soon. More and more people are discovering the benefits a VoIP phone system can bring to their work week. In fact, the number of cloud-based VoIP phone systems are projected to grow by 15% in… Read more »
Shy Away From These Bad Remote Work Habits
February 8th, 2018 | Posted by VaspianWorking remotely can be a great opportunity for a lot of people. It allows them to cut down on the amount of time they spend commuting and reduces the stress they feel when they have to head into the office every day. But unfortunately, remote workers can also develop bad habits while working from home…. Read more »
Phone Marketing History
January 11th, 2018 | Posted by VaspianSince the early 1900s, companies have used phone technology to reach out to potential customers. Steel and financial services companies in the early days of the last century used the brand-new telephone device to find new customers and maintain existing ones. It wasn’t until the 1980s, however, that modern phone marketing as we know it… Read more »
Are You Driving Customers Away With Your Phone System?
January 5th, 2018 | Posted by VaspianAs a business owner, you spend a lot of time thinking of ways to attract new customers. But did you know that you could be driving some customers away because of the phone system you are using? There are many companies that utilize Interactive Voice Response systems to field calls, and while these systems are… Read more »
How To Use Your Vaspian Phone
November 14th, 2017 | Posted by VaspianWith a Vaspian phone, you have a full service, end-to-end cloud-based communications system, capable of managing every aspect of your office’s communications, both internally and externally. But how exactly do you use it? Here is a simple guide to get you started. Make a call Making a call is very easy and straightforward with a… Read more »