You’re stuck on-hold with a customer service rep, and on comes that music. Usually it’s a smooth jazz track or some light rock. Whatever it is, you know that the on-hold music’s time is limited, because at any moment, the customer service rep will return, interrupting the song. So you sit, and wait. But did… Read more »
Posts Categorized: Technology in Businesses
4 Signs Your Business is Stuck in the Past
May 30th, 2019 | Posted by VaspianA successful business is one that keeps up with the times. However, with technology advancing at a lightning-fast pace, you may wake up one day and notice that your business is woefully out of date. Realizing this too late can put your business in jeopardy, so keep an eye out for these tell-tale signs that… Read more »
5 Ways Your Website Speed and Performance Are Hurting Your Business
August 15th, 2018 | Posted by VaspianWhen people visit your company website, does it take more than a second or two for it to load? Believe it or not, those few seconds could be hurting your business in more ways than one and hinder profit. When you take the time to improve your website speed, it will make an immense difference… Read more »
Fax Is Not Dead! The Benefits of Fax to Email
August 7th, 2018 | Posted by VaspianYes that’s right, fax isn’t dead! Instead, it’s saving businesses from crumbling due to senseless errors. So, though many people are baffled that the fax machine, invented more than 150 years ago, is still a thing, it’s actually very much alive and well, and a necessity across several industries. So why do we still have… Read more »
Seven Ways Automation Can Enhance Your Business
July 25th, 2018 | Posted by VaspianAs a business owner, one of the things you should be most concerned about is making sure your company runs as efficiently as possible. If you have employees who are spending too much time getting bogged down by minuscule tasks, it could drag down morale and cost you a lot of money in the process…. Read more »
Speech Analytics: Revolutionizing the way we do Business
April 12th, 2018 | Posted by VaspianSpeech analytic technology is changing the way we do business by providing companies with accurate transcriptions of phone calls through the aid of several innovative features. These features include built-in sentiment tools, searchable data interfaces, and agent and customer score cards. Here is how speech analytic technology is successfully being used across several different industries… Read more »
Shy Away From These Bad Remote Work Habits
February 8th, 2018 | Posted by VaspianWorking remotely can be a great opportunity for a lot of people. It allows them to cut down on the amount of time they spend commuting and reduces the stress they feel when they have to head into the office every day. But unfortunately, remote workers can also develop bad habits while working from home…. Read more »
A New Way to View LinkedIn
January 8th, 2018 | Posted by VaspianYou might think that LinkedIn is only for staying in touch with your old business contacts, and searching for a new job. Well, the platform is great for doing just that. But lately, LinkedIn has taken more of an aggressive approach towards helping small companies grow and maintain their business. Here’s some info on a… Read more »
Amazon Alexa Might Help Businesses
January 2nd, 2018 | Posted by VaspianThere are a lot of people who have set up Amazon Echos in their homes to take advantage of the Alexa technology that Amazon offers. Alexa can help people do everything from listen to their favorite songs to set a timer for the chicken that just went into the oven. Soon, business owners and their… Read more »
Enhance Customer Experience with These Technological Tools
December 29th, 2017 | Posted by VaspianIf you’re a business owner, then you’ve probably benefited from many of the latest technological advances. Even things like emails and text messaging are probably making your business run smoother and more efficiently than it had in the past. But does that mean that it’s time to stop using innovative technology to push your business… Read more »